Dear World: I AM NOT INCOMPETENT!
20 June 2008 01:24 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
3rdragonAnd by World, really, I mean you. Yes, YOU, Presenter-guy from McConnell 103, with your head screwed on backwards.
- You are aware, yes, that you had between 8 and 12 DVDs and VHS tapes, which you needed to switch between over the course of your presentation, and that while this is doable, it's not the easiest thing in the world and may require a little time to set up?
- It is not my fault that there was no remote for the DVD player. AND I ran over to the CMP and got you a fresh remote which had working batteries and should have been just fine; that's the sort of remote we use in all of the rooms - except, apparently, in this one - and while I didn't know that just by looking at it, Damon didn't know that we used a different system in that room, either.
- Your attitude of You vs. Lab Consultant was not at all productive in this situation. I tried to get you to engage in a mood of Us vs. Electronic Components, which in my experience works much better, and you were not interested.
- You were not even willing to consider the idea that I might be good at my job, and the moment there was the slightest hitch, you leapt to disparaging me. I don't know if this was because I'm a student, or because I'm a woman, or because I'm wearing sandals today, or because I'm not old enough to drink legally, or if you treat everyone this way, but I behaved in a professional manner and dressed in something like business casual, and it might behoove you to treat people like they're actual human beings.
- You still refused to believe that I was even remotely competent, even after I solved several problems for you.
I will admit that it did not occur to me to use the computer for the DVD when the DVD player wasn't working, but I would like to point out that you really didn't give me much chance to do anything after I couldn't get you to the menu on your first DVD using the buttons on the DVD player itself.
I can accept but do not appreciate your behavior towards me. I can accept but do not appreciate the way that you made it abundantly clear that you had no faith in my abilities and wanted to know if there was "anyone else I could call." I can accept but do not appreciate the manner in which you pointedly stated that you had requested that there be someone present "who was able to use the equipment in the room." What I can't deal with is the fact that while I was outside calling my boss to come deal with the situation - at your request - you went over my head and talked to the science secretary and got her to call tech support (with, mind you, absolutely not mention that there was already a lab technician present). Excuse me, but I am tech support! And maybe we would have gotten somewhere if you'd been at all inclined to work with me rather than spending all your energy trying to find someone else. I know that you think I'm incompetent. But I am smart enough to know when I need reinforcements, and you could at least trust me to be able to dial a phone. Furthermore, while Patricia has worked here longer, I work in the CMP, which means that I deal with McConnell much more frequently than she does.
I hope your precious VHS tapes melt in a gooey mess.
- You are aware, yes, that you had between 8 and 12 DVDs and VHS tapes, which you needed to switch between over the course of your presentation, and that while this is doable, it's not the easiest thing in the world and may require a little time to set up?
- It is not my fault that there was no remote for the DVD player. AND I ran over to the CMP and got you a fresh remote which had working batteries and should have been just fine; that's the sort of remote we use in all of the rooms - except, apparently, in this one - and while I didn't know that just by looking at it, Damon didn't know that we used a different system in that room, either.
- Your attitude of You vs. Lab Consultant was not at all productive in this situation. I tried to get you to engage in a mood of Us vs. Electronic Components, which in my experience works much better, and you were not interested.
- You were not even willing to consider the idea that I might be good at my job, and the moment there was the slightest hitch, you leapt to disparaging me. I don't know if this was because I'm a student, or because I'm a woman, or because I'm wearing sandals today, or because I'm not old enough to drink legally, or if you treat everyone this way, but I behaved in a professional manner and dressed in something like business casual, and it might behoove you to treat people like they're actual human beings.
- You still refused to believe that I was even remotely competent, even after I solved several problems for you.
I will admit that it did not occur to me to use the computer for the DVD when the DVD player wasn't working, but I would like to point out that you really didn't give me much chance to do anything after I couldn't get you to the menu on your first DVD using the buttons on the DVD player itself.
I can accept but do not appreciate your behavior towards me. I can accept but do not appreciate the way that you made it abundantly clear that you had no faith in my abilities and wanted to know if there was "anyone else I could call." I can accept but do not appreciate the manner in which you pointedly stated that you had requested that there be someone present "who was able to use the equipment in the room." What I can't deal with is the fact that while I was outside calling my boss to come deal with the situation - at your request - you went over my head and talked to the science secretary and got her to call tech support (with, mind you, absolutely not mention that there was already a lab technician present). Excuse me, but I am tech support! And maybe we would have gotten somewhere if you'd been at all inclined to work with me rather than spending all your energy trying to find someone else. I know that you think I'm incompetent. But I am smart enough to know when I need reinforcements, and you could at least trust me to be able to dial a phone. Furthermore, while Patricia has worked here longer, I work in the CMP, which means that I deal with McConnell much more frequently than she does.
I hope your precious VHS tapes melt in a gooey mess.
